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Terms and Conditions

The services provided by Prep Nursing are subject to the following Terms of Use (“TOU”). Prep Nursing reserves the right to modify or update the TOU at any time without notice to the student. Any such modifications, additions of deletions shall be effective immediately without notice thereof.

* For applicants that register less than two (2) weeks prior to the course start date, please note that Prep Nursing may not have the course materials available for the first day of class.

COPYRIGHTS

All course materials are solely for the personal use of registered course attendees. It is strictly prohibited to transmit, reproduce, sell or distribute any course materials in any form or by any means, including but not limited to photocopying, recording, or other electronic or mechanical methods, without the prior written consent of Prep Nursing Management (“the management”). Prep Nursing grants the student a limited, revocable, non-exclusive, non-transferable ability to access and/or use the program materials for the student’s personal non-commercial use. 

The student agrees that the student may not use any of the materials (course booklets, mock examinations, course handouts, video and any virtual postings) in any manner, or for any purpose other than as expressly permitted by this agreement and in particular the student may not:

  1. Create derivative work of any of the materials provided to the student during the student’s enrolment at Prep Nursing; and, 
  2. Resell or reproduce in any way of any of the materials provided to the student by Prep Nursing.

I hereby declare that the information provided in this form is accurate to the best of my knowledge.

I confirm that by signing this form, I am financially committed to the entire amount indicated above, whether the full amount is paid on registration date or not. If the course is cancelled by Prep Nursing, I understand that a replacement course will be offered, or will be reimbursed as a prorated refund. I further acknowledge that I have read and agree with the terms and conditions associated with this enrolment as well as the terms and conditions listed below.

CONFLICT OF INTEREST AND NON-COMPETITION

  1. Prep Nursing adheres to a strict standard with regards to conflict-of-interest. Prep Nursing reserves the right to deny service on the basis of conflict-of-interest, such as affiliation directly or indirectly with entities deemed to be in conflict with Prep Nursing’ goals and objectives.
  2. Upon registration, students agree to not be directly or indirectly working with or associated with competing entities in a for-profit or not-for-profit manner. Examples of indirect affiliation include a spouse working for a competing entity. Students also agree to not affiliate, directly or indirectly, with activities or entities in competition with Prep Nursing for up to two years after conclusion of services.
  3. Violation of conflict-of-interest and non-competition clauses will result in immediate denial or termination of service with no refund.

NO UNLAWFUL OR PROHIBITED USE

As a condition of the student’s use of the Services (“Services”), the student must not use the Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices. The student must not use the Services in any manner that could damage, disable, overburden, or impair any Prep Nursing equipment or property. The student must not attempt to gain unauthorized access to any Services, or obtain, or attempt to obtain any materials or information through any means not intentionally made available through the Services, or Prep Nursing staff.

This site is intended for the lawful use of Prep Nursing course attendees, employees, instructors, and management. Subject to the TOU, Prep Nursing grants the student a non-transferable, limited right of access and the use of the Prep Nursing site, Services and course materials. (“Materials”). As such, the student may not allow others to, directly or indirectly:

  1. Reproduce, sell, modify or distribute the Materials in any way.
  2. Transfer the Materials to any other person without the written consent and authorization of Prep Nursing management.
  3. Interfere or disrupt any other person’s use or enjoyment of the Prep Nursing’s premises and/or services.

ELECTRONIC COMMUNICATIONS

Email is the primary form of communication for Prep Nursing services, and the student is responsible to check the student’s email address consistently to not miss course updates . By enrolling in Prep Nursing’ services, the student subscribes and agrees to receive email communication, announcements and/or updates pertaining to the course, other relevant courses, Prep Nursing’ service offerings that may be of interest, and/or the exam process communications. Email communication and updates may be sent prior to, during, and after the completion of the course.

You may choose to opt out of receiving non-course related email communications at any time by using the unsubscribe button in the email or contacting our office directly.

USE OF SERVICES

Upon registration and complete payment of course fees, the student is entitled to the following services:

  1. Attendance to all offered sessions of the course, as indicated in both the registration Agreement and the course outline.
  2. Access to the laboratory for practice sessions, as designated by the course, and/or course instructor for the duration of the registered course(s).

By way of example, and not as a limitation, the student agrees that when using the Communication Services, the student will not:

  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
  • Publish, post, upload, distribute, disseminate or otherwise make available any content that is: false, inaccurate, inappropriate, profane, defamatory, libellous, harmful, vulgar, obscene, indecent, abusive or harassing on our forum.
  • Use the Services in a malicious, misleading or discriminatory manner. 
  • Violate any applicable laws, regulations or third-party rights.

Prep Nursing, within its sole discretion, always reserves the right to disclose any information it deems necessary and appropriate to satisfy any applicable law, regulation, legal process or governmental request. It further reserves the right to edit, refuse to post and to remove any information/materials, in whole or in part.

USE OF SERVICES

Course applicants may be subject to a review process and further interviews by the Prep Nursing team to determine their eligibility. The review and approval process will be conducted within three (3) weeks from the registration date.

 

If the applicant does not receive any further communications from Prep Nursing, within three (3) weeks from the date of registration, then they are considered accepted and fully registered in the course.

 

While Prep Nursing will use all reasonable means to offer sessions/courses at the promised times and by the scheduled instructors, Prep Nursing also reserves the right to adjust the course timelines, instructors, number of sessions, and to further cancel sessions, or courses at their discretion. In the event a service is overbooked, Prep Nursing will work on offering an alternate service/time or offer the student a full refund. The student agrees that no additional compensation other than refunding the original fees shall be given. Courses which do not reach the minimum number of required attendees may be cancelled by Prep Nursing and the registered applicants will be notified accordingly. Wherever applicable, any reduction in the number of sessions or cancellation of courses will result in a prorated reimbursement of payments corresponding to the cancelled courses/sessions. In the event of such cancellations, registered students are not eligible to receive any additional compensation.

 

Timing within sessions will be managed by the instructor and allocated to groups and/or individuals as the instructor sees fit, to maximally benefit the trainees.

PRIVACY NOTICE

Prep Nursing utilizes the student’s personal information for the provision of products and services to the student as well as for the purposes of managing Prep Nursing business operations. 

Furthermore, as a course student, I acknowledge and consent to Prep Nursing occasionally publishing, reproducing, digitalizing, displaying, and otherwise using: 

  1. My name, image, likeness, voice, and
  2. all photographs, recordings, videotapes, and audio-visual materials of myself in a manner, form, or format on the Internet, and for the purpose of advertising or promotion of Prep Nursing services without further consent form or payment to me.

The applicant/student may refuse or withdraw consent to use and disclosure of their personal information at any time, in written format, subject to contractual and other legal obligations. However, doing so may preclude entitlement to benefits, sessions, or services without compensation or reimbursement in any form.

BODILY INJURY RELEASE

  • I agree that my safety is primarily my own responsibility.
  • I agree to make sure that I know how to safely use all the equipment, and I agree to observe any rules and practices that may be employed to minimize the risk of injury.
  • I agree to stop and seek assistance if I do not believe that I can safely continue operating the equipment. I agree that if I do not know how to operate a function of the equipment, I will stop and ask for assistance. 
  • I agree that I will refrain from any and all actions that would pose a hazard to myself or others. 
  • I have read, participated in the classroom safety instructions and I understand how to safely use all the equipment that I am using in the laboratory, classroom and at home. I hereby agree to release, waive, and discharge, and covenant not to sue, and agree to hold Prep Nursing, its directors, officers, agents, volunteers, employees and representatives (hereafter referred to as the “Releases”) from and against any and all liabilities, demands, claims or injuries, including death, that I may sustain during or in conjunction with operating equipment while on the premises of Prep Nursing and while using the equipment provided by Prep Nursing at home.

PHOTOGRAPH AND VIDEO RELEASE

I hereby grant permission to the rights of my image, likeness and sound of my voice as recorded on audio or video recording without payment or any other consideration, I understand that my image may be edited, copied, exhibited, published or distributed and waive the right to inspect or approve the finished product wherein my likeness appears. I also understand that this material may be used in educational and/or promotional settings within an unrestricted geographic area. Photographic, audio or video recordings may be used for the following purposes:

  • Informational videos or conference presentations
  • Online educational courses
  • Educational videos
  • Promotional content.

I understand this permission signifies that photographic or video recordings of me may be electronically displayed via the internet or in the public educational setting. I will be consulted about the use of the photographs or video recording for any purpose other than those listed above. There is no limit on the validity of this release nor is there any geographic limitation on where these materials may be distributed.

By signing, I acknowledge that I have completely read and fully understand the above release and agree to be bound thereby. I hereby release any and all claims against Prep Nursing, its trustees, agents, and employees from utilizing this material for educational and promotional purposes. The applicant/student may withdraw consent to use and disclosure of the photographs and videos at any time, in written format, subject to contractual and other legal obligations. However, doing so may preclude entitlement to particular benefits, sessions, or services without compensation or reimbursement in any form.

PROPERTY AND EQUIPMENT DAMAGE/MALFUNCTION AGREEMENT

Section A: Applicable to all preparatory courses

By entering into this agreement, I understand and accept responsibility for all property and materials that I may damage intentionally, or unintentionally while on the premises of Prep Nursing. I understand that it is my responsibility to advise Prep Nursing’ staff of any such damage caused, immediately upon becoming aware of it. Furthermore, I understand that I will be responsible for reimbursing Prep Nursing for any such damage, as advised by staff.

Section B: Applicable to those enrolling in the OSCE preparatory course

By entering into this agreement, I understand how to properly operate and maintain the equipment I am using at home, in the laboratory and in the classroom, as depicted in the course manual and explained by the instructor. I understand that during a course, equipment downtime for repairs/maintenance may occur, and there will be no make-up time or compensation of any sort for missed time, as Prep Pharma takes potential downtime into account when constructing a course/service and will ensure that all course objectives will be met by the end of the course.

In the event the lab outage is taking longer than expected, Prep Pharma reserves the right to provide portable equipment or to hold the course in a temporary and/or portable setup instead of the main labs until the main labs reopen, with no liability or compensation required for the duration the portable/temporary setup is used.

I agree to be responsible for any loss or damage to the equipment and its return in the same condition in which it was received, except for the normal wear and tear. If the student is deemed responsible for the loss, or loss of use of the equipment, the student will be liable for the repair, or replacement of the equipment. If the equipment is not returned in good condition, Prep Pharma may charge the renter a fee equal to the cost to restore the Used Equipment to the condition in which it was in at the time the renter initially received it.

MISSING CLASSES OR PARTS OF A COURSE

Missed classes will NOT be compensated for in any way, so please ensure that the student closely adheres to the classroom time. If the student absolutely cannot attend due to a major circumstance, please ensure that the student has an arrangement with a colleague for missed notes, as Prep Nursing does not have the obligation, nor may it have the feasibility, to repeat or replay lectures. It is, however, a good practice to inform the administrative staff of missed lectures regardless, in case there is pre-planned make-up or repeat session(s).

PROPRIETARY AND INTELLECTUAL PROPERTY RIGHTS

As between Prep Nursing and the student, Prep Nursing owns all rights, title and interest in and to the services and program materials. The student acknowledges and agrees that the services and program materials are provided to the student only in accordance with the terms and conditions of this agreement. Except for the limited rights granted in the Agreement. Except for the limited rights granted in this Agreement, all rights are reserved by Prep Nursing.

IDENTIFICATIONS AND SUPPORTING DOCUMENTS

Prep Nursing may at any point prior to or during a service/course ask for identifying documents to prove the identity of a student or the authenticity of registrations or Student Relations requests. Such documents include government issued IDs/documents and the Nursing Examining Board of Canada profile and number. Prep Nursing will not share these documents with a third party without the consent of the student. Unwillingness or refusal to provide identifying documents is grounds for expulsion with no refund.

DENIAL OF FUTURE REGISTRATIONS

The violation of any agreement entered into with Prep Nursing at any point in time may be grounds for dismissal from Prep Nursing services and grounds for being blacklisted from some or all future Prep Nursing services.

Code of Conduct

All applicants/students at Prep Nursing agree to always adhere to the code of conduct. Violation of terms of conduct is an offense under the Code, subject to disciplinary actions and can result in immediate termination from the course(s) with no refund (in cases where full payment is not yet collected, applicant/students in violation will be liable for outstanding fees). The code includes the following:

  • Always follow the directive of staff. Breaking the guidelines and protocols are detrimental to the training environment intended by Prep Pharma and is considered a serious violation. Breaking protocols that are based on government mandates or Health and Safety regulations may result in an immediate expulsion with no refund.
  • Exercise common courtesy and professionalism at all times while on Prep Pharma premises or when dealing with Prep Pharma staff, instructors, and other trainees. Offensive language and abusive behaviour against Prep Pharma staff, instructors, or other trainees will NOT be tolerated.
  • Operate/use Prep Pharma property within allocated time, with utmost care, following the standards/instructions provided by Prep Pharma and/or its instructors.
  • Video and/or audio recording during sessions by attendees is always prohibited.
  • Refrain from disrupting the instructor or classmates. These disruptions include, but are not limited to, continuous loud side-conversations, playing music/audio, and repetitive questions/arguments with the instructor.
  • Soliciting, advertising for other services, sale of materials, spreading of rumours, and false/misleading instructions that can hamper the class environment or mislead trainees, is strictly prohibited.
  • Receiving/rendering instructions/training on Prep Pharma premises from anyone other than Prep Pharma instructors without Management’s prior permission is strictly prohibited.
  • Vandalism or destruction of Prep Pharma property is prohibited and may result in immediate termination and further liability for reimbursement of any damage.
  • Facilitating entry onto the premises anyone who is not part of the course, or outside of office hours or assigned session times and without permission from Prep Pharma management, is prohibited.
  • To provide feedback and/or any complaints regarding instructors, students, facilities, or other areas of the course, while enrolled in the course, students are required to follow the formal feedback process by communicating with Client Relations via email or telephone and/or as specified at the beginning of the course. Public complaining and disturbing the peace will not be tolerated.
  • Disclosure of private and confidential correspondence/information may be grounds for dismissal.
  • Students must immediately report any behaviour that does not conform to this Code of Conduct to Prep Pharma Management.
  • Situations or behaviours deemed by management to be unprofessional, detrimental, or damaging in any manner to the institution, its staff, or its students and that are not outlined above may receive a verbal or a written warning or may result in direct dismissal depending on the seriousness of the matter.

Please be sure of the student’s decision to enrol. Once a registration form is filled in, the student is legally bound and financially committed for the FULL FEES, regardless of attendance or payment status (students on payment plans will still be liable for outstanding fees not yet collected). We have a strict NO REFUND policy outside the terms outlined below. No exceptions will be made.

If the student is unsure of being fully committed to the course, consult with the details below BEFORE the student register.

RESERVATION FEE POLICY

Reservation fees are collected when Prep Nursing does not intend to collect the full fee/tuition for a service, reducing the financial burden on students and providing them more time to acquire funds.

Reservation fees will be associated with a corresponding full fee/tuition due date.

Reservation fees are non-refundable, non-transferable, and non-creditable.

Students are required to pay the full fee, or enter into a binding payment plan agreement, on the full fee/tuition due date. Failure to do so will cause the reservation fee to be forfeited (no refund). The reservation amount will be applied to the tuition/service fee on the tuition due date.

In the event a withdrawal is requested before the start date of the course/service, the penalty will be the reservation fee amount or the standard withdrawal policy amount, whichever is higher (see standard withdrawal policy). This is applicable before and after the full fee due date.

TRANSFERS/CREDITS FROM A DIFFERENT CYCLE/COURSE

Transfers between cycles/courses are not permitted. Only a few extenuating circumstances, such as bereavement, may be considered. Approved cases will be subject to administrative penalties on a case-by-case basis, is limited to one approval per registration, and is subject to price increases and course/service changes.

Please be advised that students transferring from a different cycle/course or registering using a credit from a different cycle/course will not be eligible for a refund request. A student loses their eligibility for a refund on the date a transfer/credit is approved.

STANDARD WITHDRAWAL POLICY

(All deduction amounts are calculated based on full, non-discounted course/service fee)

  • 10% will be deducted (or charged in case of a payment plan) as a minimum processing and banking fee for any withdrawal or cancellation.
  • 20% will be deducted (or charged in case of a payment plan) if withdrawn 3-4 weeks (22-28 days) prior to start date.
  • 30% will be deducted (or charged in case of a payment plan) if withdrawn 2-3 weeks (15-21 days) prior to the planned start date at time of registration.
  • 40% will be deducted (or charged in case of a payment plan) if withdrawn 1-2 weeks (8-14 days) prior to the planned start date at time of registration.
  • No refund will be issued (or 100% will be charged in case of a payment plan) if withdrawn 1 week or less (≤7 days) prior to the planned start date.
  • No refund will be issued (or 100% will be charged in case of a payment plan) for small-sized services (≤10 student), on-demand services, scheduled one-on-one sessions, any service in which the fee or service arrangement has been modified/customised, any service or course enrolment offered as an accommodation option for individuals or for the whole class, or for courses already running, regardless of the date a withdrawal is requested.
  • Additional processing, administrative (incl. books and class handouts), or transaction fees may be deducted from the refund amount as necessary.

RESALE AND REASSIGNMENT

Reselling or re-assigning Prep Nursing course registrations or seats is not allowed. Any attempts to do so will be grounds for dismissal from the course with no refund. A willingness to give up a seat cannot be used to bypass Prep Nursing’ waiting list.

Reselling Prep Nursing content, handouts, and/or books is not allowed and constitutes grounds for dismissal from Prep Nursing services with no refund.

COURSE FEES

The advertised course fees are subject to change without notice. Any planned change in fees will not impact students who are already registered.

When a student is eligible for multiple discounts or offers, only one discount or offer (the highest in value) will be applied to course fees.

REGISTRATION MODIFICATIONS AND AMENDMENTS

In cases where an amendment to an existing registration is approved, filling in a new registration form may not be required. Examples include (but not limited to) session switching, Mock Exam upgrade requests, transfers, and course accommodations/options offered to students through lecture or by email. Attaching student responses/recordings or approved amendments to the existing registration may be sufficient.

Students agree that all communication/correspondence with Student Relations/Prep Nursing management is confidential and will not be shared with other students or any third party. I understand that disclosure may result in administrative or legal repercussions, including voiding of special accommodations or registrations, or dismissal with no refund.

By registering in Prep Nursing exams-training Courses, students declare that they are a candidate registered/registering with the Nursing regulatory body as an equivalency candidate and are registering in these courses for the sole purpose of training in order to pass the Nursing equivalency exams.

Prep Nursing Corp is not affiliated, associated, authorized, endorsed, sponsored, supported or funded in any way by any nursing regulatory body.. Test names and other trademarks, logos, or design of any nursing regulatory body are not property or trademarks of Prep Nursing Corp.

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